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Terms of service

Terms of Service

These Terms of Service govern your use of the HK Helper Pro website and application. By using HK Helper Pro, you agree to these terms.

Platform role

HK Helper Pro provides a matching and communication platform for employers and helpers. Formal employment arrangements are handled by a licensed employment agency (Labour Department licence 82273) or partner agencies in accordance with applicable Hong Kong law.

Accounts and eligibility

You must provide accurate information, keep your login credentials secure, and be legally able to enter into these terms. You are responsible for activity on your account. We may suspend or close accounts that breach these terms.

Tokens and payments

Employers purchase tokens for job-specific interview opportunities with helpers who have applied. Token prices and applicable terms are shown before purchase, and payments are processed by Stripe.

No guarantee

Registration, browsing, matching, or interview requests do not guarantee employment, interview invitations, visa approval, employer approval, or agency acceptance.

Acceptable use

You agree not to misuse the platform, submit false or misleading information, harass other users, scrape or misuse contact details, or use the service for any unlawful purpose.

Intellectual property

The HK Helper Pro name, logo, content, and software are owned by HK Helper Pro or its licensors. You may not copy or reuse them without permission. You retain rights to the content you submit and grant us a licence to use it to operate the service.

Disclaimers and liability

The platform is provided on an “as is” basis. To the extent permitted by law, HK Helper Pro is not liable for indirect or consequential loss, or for the conduct of employers, helpers, or agencies. Information on this website is for general product explanation only and is not legal, immigration, employment, tax, or financial advice.

Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, and disputes are subject to the exclusive jurisdiction of the Hong Kong courts.

Changes to these terms

We may update these terms from time to time. Continued use of the platform after changes take effect means you accept the updated terms.

Contact us

Questions about these terms? Email support@hkhelperpro.com or message us on WhatsApp at +852 6677 4261.

Last updated: July 2026

HK Helper Pro

HK Helper Pro provides a matching and communication platform. Formal employment arrangements are handled by a licensed employment agency (Labour Department licence 82273) or partner agencies in accordance with applicable law.

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